Legal

Terms of Service

Effective October 26, 2026

These terms apply to bookingloop.io and the BookingLoop service, provided by Sixteen9, LLC ("BookingLoop," "we," "us"). By using the site or the service, you agree to them. If your business has signed a services agreement with us, that agreement controls where it differs from these terms.

The service

BookingLoop connects a business's website, Zenoti, CRM, and Google Ads for booking, recovery, and attribution. Features, pricing, and onboarding are described in each client's order form.

Your accounts and connections

• You are responsible for the accounts you connect to BookingLoop, such as Zenoti, your CRM, and Google, and for having the right to connect them.
• When you connect a Google account, you authorize BookingLoop to use it as described in our Privacy Policy. You can revoke that access at any time at myaccount.google.com/permissions.
• Keep your login details secure and tell us promptly about any unauthorized use.

Acceptable use

Do not use BookingLoop to break the law, to send content you do not have the right to send, to violate the policies of Google, Zenoti, or any connected service, or to interfere with the service or other clients.

Your data

Your business owns its data. We use it only to provide the service, as described in our Privacy Policy.

Ad spend and results

Ad spend is paid by the client directly to the ad platform. BookingLoop does not guarantee any particular number of bookings, conversions, or return on ad spend.

Third-party services

BookingLoop works with services we do not control, including Zenoti, Google, and CRMs. Their terms govern your use of them, and we are not responsible for their availability or changes. BookingLoop is not affiliated with Zenoti or Google.

Disclaimers

Except as stated in a signed agreement, the site and service are provided "as is" and "as available," without warranties of any kind, to the fullest extent the law allows.

Limitation of liability

To the fullest extent the law allows, BookingLoop is not liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

Ending service

You may stop using the service at any time, subject to your order form. We may suspend or end access for misuse or non-payment.

Governing law

These terms are governed by the laws of the State of Texas.

Changes

We may update these terms. We will post the new version here with a new effective date.

Contact

Sixteen9, LLC. Email jason@sixteen9llc.com.